Kindly review this Privacy Policy along with the Casino Look Out Casino Terms and Conditions before engaging with, accessing, or downloading the Casino Look Out Casino, or any affiliated website, application, or software.
Operated by Casino Look Out, the Casino Look Out Casino extends to all related websites, applications, or software that connect to this Privacy Policy, collectively termed "the Services". This policy does not cover any Casino Look Out website, mobile application, or product with a distinct privacy policy, notice, or statement.
Our Privacy Policy elucidates the types of information we gather, alongside our methods and purposes for collecting, utilizing, and under certain conditions, disclosing your information in relation to the Service(s) we offer. Should you have queries, you are welcome to reach out to us via email. Note that interactions with Casino Look Out outside the Services' scope, such as enrolling in Casino Look Out Rewards or using the Casino Look Out website, will be governed by the Casino Look Out Privacy Policy.
Details on Our Data Collection and Usage Practices.
Accessing the Services as a guest requires only your date of birth and the information detailed in the "Automatically Collected Information" section below. As a Casino Look Out Rewards member using the Services, we gather your Casino Look Out Rewards credentials (member number or username and corresponding Casino Look Out Rewards online account password). Information is automatically collected upon accessing or using the Services, and additional data is accrued when you voluntarily offer it. Opting not to provide specific information might restrict your participation in certain Services.
We might also source information about you from other channels, including publicly accessible or commercially obtainable sources.
The Information You Supply.
Accessing the Services is free of charge.
In your interactions with the Services, we may collect various types of information, such as:
- Details at registration (like your birthdate, Casino Look Out Rewards username, and password);
- Details of purchases or other transactions (note: we use a third-party service for transactions, so we receive transaction details like items bought, but not your billing/payment info);
- Basic demographic data such as gender and age;
- Information from social network platforms if accessed via our social network page (this includes info visible on your social network profile, subject to your social network's privacy settings);
- Data related to Casino Look Out Rewards loyalty program if you're enrolled (details like name, email/postal address, phone number, your interaction with the Services, and any purchases or rewards received);
- Information provided in response to contests, surveys, or outreach (includes identifiers like name, email/postal address, phone number, contest eligibility details which may include age, images or photos, hobbies/interests, and occupation);
- User-generated content through in-game actions, comments, reviews, or other posts (note: this, except for support tickets, is publicly visible, so consider this when posting);
- Deductions made from the above information and other details mentioned in this Privacy Statement;
- Any correspondence sent to us, including inquiries about the Services or communications regarding this Privacy Statement.
Data Collection Overview.
Your interactions with the Services, such as gaming activities on Casino Look Out Casino or engagements through third-party sites/apps, are monitored. The data collected includes, but is not limited to, web activity, device ID, IP address (from which we may infer your approximate location), browser specifics, entry/exit points, browser history, platform type, clickstream data, page views, time spent on pages, transactional events, and their timestamps. Error occurrences also capture relevant details like time, feature in use, application status, and any concurrent communications or content. This gathered information aids us in enhancing service utility, understanding user behavior, and offering tailored support and product/service recommendations.
Location data, including precise geolocation derived from GPS, WiFi, and other device-specific information, may be collected with your consent where legally required, respecting your device/app settings. Similarly, subject to your device/app permissions, we may issue push notifications.
We also obtain the aforementioned categories of information from external sources, including public records from government entities, data vendors, and other third-party services and organizations. For instance, using third-party services like social media for logging into our Services or sharing your experiences might lead to data collection from these platforms.
The information provided by you or automatically collected may be aggregated or de-identified, in which case it is not covered by this Privacy Policy. As such information no longer personally identifies you or others, it can be used and disclosed for various purposes.
Refer to the "Cookies and Tracking" section for additional details.
We currently do not respond to browser "do not track" signals.
Utilization of Collected Information.
The collected information is used for our general commercial and business needs, like enhancing and expanding our business, and offering products or services from us, our affiliates, or third parties that might interest you. The uses of this information include, but are not limited to:
- Service Enhancement and Provision, which includes verifying your eligibility for the Services, identity verification, improving your user experience, and troubleshooting service issues;
- Communication and Engagement, subject to your consent where required by law, covering communication about our and our affiliates' and third parties' products, services, events, and promotions, delivering targeted advertising on and off our Services, conducting surveys, addressing queries and complaints, or informing you about joining Casino Look Out Rewards or other Services;
- Business Research and Innovation, involving the development of new offerings, analyzing service usage for statistical and analytics purposes, and identifying and preventing fraud or misuse of our Services;
- Legal and Regulatory Compliance, adhering to our legal and regulatory responsibilities;
- Legal Rights Enforcement, aimed at upholding and defending our legal rights and those of our affiliates, you, or others, including ensuring privacy, safety, and protecting property and operations.
Cross-Border Information Transfer.
Our Services are managed and operated from the United States. Your information may be stored and processed in any nation where we operate facilities or use service providers. Utilizing our Services implies your acknowledgment of the potential transfer of your data to countries beyond your own, including the United States, where data protection laws might differ from those in your country. In some cases, legal, law enforcement, regulatory bodies, or security forces in these countries might have the right to access your personal information.
Your Rights Regarding Personal Information.
You have the right to request a copy of your Personal Information, as well as its modification, correction, or deletion.
In your request, please specify which Personal Information you wish to access, modify, correct, or delete. For your safety, we undertake suitable measures to confirm your identity before fulfilling your request. We aim to address your request(s) promptly and in accordance with applicable law.
CONTACTING US
For queries about this Privacy Statement or our handling of Personal Information, please reach out to us at:
- Email: [email protected]
IMPORTANT: Email is not a secure means of communication. Please avoid sending credit card numbers or sensitive data through emails.
You can close your account anytime. After account closure, we might retain your data. In some cases, legal obligations may require us to keep certain personal information, restricting us from deleting it. For account termination or other personal information queries, contact Casino Look Out Casino at [email protected].
You have the option to block or delete specific Cookies through your browser settings. This can be done by setting your browser to reject all Cookies or accept them only from certain sites. Additional measures might be needed to refuse other technologies. Blocking Cookies may affect the Services' performance and some features may not function. Deleting cookies might also undo any opt-out preferences set in your browser.
Some of our third-party partners may belong to the Network Advertising Initiative, offering a centralized location to opt out of ad targeting from member entities. To opt out of targeted advertising, click here or here. Visit Google Analytics' website for information on their data processing and opt-out options. For mobile apps, additional steps may be required to opt out of interest-based ads. Check your device settings and app permissions for more details on opting out. You can also stop data collection from a mobile app by uninstalling it from your device.
If you've previously allowed location access, you can revoke it by changing the settings for the Casino Look Out Casino app on your device, but this might affect your ability to use the Services.
Upon installing our Services on a mobile device, you can opt to receive push notifications. These can be turned off in your device's settings for external applications.
If you're registered for SMS messages, you can opt out by replying STOP to the number from which we sent the SMS. We might send a confirmation message upon receiving your opt-out request for SMS messages.
If invited to join Casino Look Out Casino, you can choose not to receive further invitations. To opt out, email us at [email protected].
Information Sharing Practices.
We may share the types of information described here with unaffiliated third parties:
- Upon your request or authorization;
- To assist in completing transactions initiated by you;
- For legal compliance, such as obeying laws, regulations, governmental or quasi-governmental requests, court orders, or subpoenas, or to enforce our Terms of Service or other agreements, or to safeguard our or our affiliates' rights, property, or safety, as well as that of our users or others (for instance, providing information to a consumer reporting agency for fraud prevention);
- In relation to business transactions like a purchase, transfer, sale, or other disposition of our business, services, or assets (for example, customer information might be transferred if substantially all of our assets are acquired by another entity);
- To our agents, external vendors, or service providers who act on our behalf for various purposes, including billing, email deployment, advertising and marketing activities (like ad impression counting, ad positioning and quality verification, compliance with industry standards, ad delivery, reporting, personalization, audience segmentation, and analytics), security and performance monitoring, account maintenance or servicing, research, auditing, customer service, and order processing; or as elaborated in this Privacy Statement.
We may share your information with our affiliates as outlined in this Privacy Statement.
Accessing third-party services like social media or mobile game centers through our Services may allow these services to collect your information, including your activities on our Services. They might also inform your connections on these platforms about your use of our Services, as per their privacy policies.
We do not sell your personal information. However, we permit third parties to gather information as described in this Privacy Statement for business purposes, such as providing interest-based advertising on our Services and elsewhere. These third parties' information practices are not governed by this Privacy Statement.
Cookies and Tracking Technologies.
Information is automatically collected when you use our Services, either directly or via third parties like Google and Apple. This is done through data files like cookies or similar technologies (collectively, "Cookies"). These Cookies enhance service quality, offer recommendations, and ease of use. They store information about your session or use of our Services and may remain until expiry or deletion. Some Cookies are essential for the Services' proper functioning and are removed when your browser closes. For more about Cookies, visit www.allaboutcookies.org.
Selected third parties are allowed to place Cookies through our Services for insights into usage. These third parties may track online activities across different websites and devices. Your use of our Services constitutes consent for these third-party Cookies for analytics or marketing purposes.
Advertisers and ad networks may use advertising technology to target ads on the Services and third-party sites. These technologies can recognize you across devices. Third-party cookies or other tracking technologies are used in serving ads. We also use pixel tags provided by third-party advertisers for optimizing our online ads. For opting out of targeted ads, refer to the "Access to Your Information and Your Rights and Choices" section above.
To understand how Google Analytics processes your data and your choices, visit https://policies.google.com/technologies/partner-sites.
Data Retention, Security, and Integrity.
We employ technical, administrative, and physical safeguards to protect the information in our Services against misuse, loss, or alteration.
Avoid sharing your login credentials with others.
Email and instant messaging are not secure forms of communication. We advise against sending personal data through these channels. The transmission of information over the internet is not completely secure, so we cannot guarantee absolute security or integrity of your personal information.
External Site Links.
Third-party links might be present on our Services. We are not responsible for the privacy or security practices of these external sites. We advise reviewing their privacy policies before providing any information.
Children’s Privacy.
Our Services are intended for users aged 21 and above. We do not knowingly collect information from anyone under 21 or permit them to use our Services. If you are under 21, please refrain from registering or using our Services or sending us personal information.
If you're a parent or guardian and your child under 13 has provided us with personal information, please contact us at [email protected] to request the removal of your child's information.
North American User Consent and Territorial Restrictions.
Our Services are primarily intended for users in North America, excluding Washington State. If you're outside North America or in Washington State, please do not register for or use our Services or send us personal information. We may modify this policy to exclude users from additional jurisdictions.
Updates to the Privacy Statement.
We may update this Privacy Statement periodically. When changes are made, we'll update the "Current as of" date and post the new statement. We recommend regularly reviewing this statement for any updates.
Additional Jurisdictional Rights.
California Residents: Your Privacy Rights.
Residents of California have the option to opt out of sharing their personal information with third parties for direct marketing purposes.
Should you decide to opt out after previously consenting, you may do so by contacting us at:
Email: [email protected]
Third parties may access information about your use of the Services via Cookies. Some of these entities are part of the Network Advertising Initiative, which provides a centralized location to opt out from ad targeting by its member companies. For more information, visit https://www.networkadvertising.org or http://www.youronlinechoices.eu. California consumers can also use the Digital Advertising Alliance's tool at https://www.privacyrights.info to opt out of the sale of personal information by participating companies.
We do not sell personal information of individuals under 16 years of age.
Disclosure of Personal Information
We have disclosed the following categories of Personal Information to third parties for our operational business purposes:
Name, Contact Information, and Social Media Details
- Service providers.
- Third-party marketers, for sending marketing communications as per your preferences.
- Social media platforms.
- Public, government, or public safety authorities, and other legal entities.
Government-issued Identification
- Public, government, or public safety authorities, and other legal entities.
Photos and Video Recordings
- Service providers.
- Sponsors of promotions.
- Social media platforms.
Financial Details
- Service providers.
- Third-party marketers, for marketing communications as per your preferences.
- Public, government, or public safety entities, and other legal authorities.
Sensitive Personal Information
- Service providers.
- Public, government, or public safety entities, and other legal authorities.
Biometric Information
- Service providers.
Location Data
- Service providers.
- Social media platforms.
- Public, government, or public safety entities, and other legal authorities.
Online Activity Information
- Service providers.
- Social media platforms.
Predictive Profiles
- Social media platforms.
Nevada Residents:
For Nevada residents – We do not sell Covered Information as defined by Nevada law. Should you have any inquiries, please contact us at [email protected].